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Google Tests Troubleshooting ‘Assistant’ for Pixel 2

Something fallacious together with your Pixel 2 smartphone? If you’ve got a intestine feeling that your battery life is not fairly what you have been anticipating it to be, otherwise you’re having different points together with your gadget, you may need to telephone Google Support for assist. But earlier than you’re taking that step, Pixel 2 house owners now have one other Google useful resource they will use to troubleshoot their units—their trusty Google Assistant.

As Android Police lately found, Pixel 2 and Pixel 2 XL house owners operating the Android Oreo eight.1 developer preview—which you can try out right now—and a few operating Android Oreo can now ask their smartphones about widespread issues they’re having.

For instance, when a consumer requested Google Assistant why his gadget was having points charging to full capability, Google Assistant placed on its troubleshooting hat: checking the smartphone’s general battery well being, wanting for apps that could be draining the battery within the background, and asking helpful inquiries to attempt to slender in on the issue.

Most importantly, as soon as Google Assistant exhausted its help choices, it provided to attach the gadget proprietor to Google help by way of telephone or chat—consumer’s selection.

As Android Police notes, Google does not seem to have any documentation obtainable about this function in the mean time, so it is attainable that the corporate is testing to see simply how helpful it may be for customers fighting some facet of their smartphones.

It’s additionally unclear simply who, precisely, may give the Google Assistant-driven troubleshooting a attempt. Some customers operating Android Oreo have reported with the ability to entry the function; for others, Google Assistant simply sends them off to some help web sites. Users within the UK operating the developer of Android Oreo eight.1 have additionally reported being unable to entry Assistant-based troubleshooting, so it seems this check may simply be for US house owners in the intervening time.

We additionally do not know if Google is planning to make this function unique to Pixel 2 house owners, or whether or not the corporate is contemplating rolling it out to all Android customers.

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